The level of reliability achieved by a DoD system is instrumental to its level of success in today’s demanding missions with increasingly limited resources. Each organization must make its own determination as to why and how much reliability is necessary in its designs, as a direct function of what its customer explicitly or implicitly demands. Factors to be considered in the commercial world include the characteristics of the marketplace, the cost of implementing or not implementing a reliability program strategy; and complete knowledge and understanding of customer expectations. As systems, and systems-of-systems, become increasingly complex, the realm of reliability necessarily extends beyond consideration of solely hardware reliability. It must expand to address significant issues pertaining to software reliability and security (the subject of this Handbook) and human factors as a function of human-machine interactions.
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