Enable learning and professional development by bringing together knowledge professionals in DoD, industry, academia, and professional organizations, to help solve real world, mission critical difficulties. Knowledge Management (KM) is the analysis and technical support of practices used in an organization to identify, create, represent, distribute, conduct and enable the adoption and leveraging of good practices embedded in collaborative settings and in organizational processes. Information Sharing (IS) is data exchange, communication protocols and technological infrastructures.
What is KM? Knowledge Management Explained
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The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively using knowledge.” Probably no better or more succinct single-line definition has appeared since.
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Well, KMS or knowledge management software is great innvation that tasks about management of different types of knowledge in more interactive modules aslo known as KM tools like.
Decision trees
VIsual Guides
Knowledge base
This is the best software for customer service and helps enterprises achieve their CX goals
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