Developing a knowledge management framework for any organization presents a number of challenges and questions. Where do I start? What is the ultimate goal? Is this effort top-down, bottom-up, or middle-out? How many systems do we have and how many do the same thing? When faced with such a task, knowledge managers could be quickly overwhelmed if there is no logical structure and process in place. Numerous pathways and pitfalls could easily derail the effort. However, if the knowledge manager has a reference model that incorporates data, information, knowledge management, and the organization’s myriad systems to serve as a mental model for decision making, chances of success are much higher. In this webinar, Neil Fitzpatrick, Senior Knowledge Manager at Quanterion Solutions Inc., uses the analogy of the construction of a Greek temple to identify the components and processes involved in the development of an efficient and effective organizational data to decision model.
Read the companion document: https://www.csiac.org/reference-doc/knowledge-temple-of-decision-making/